Get Credit Card Dispute Form - Standard Chartered Bank

This guide provides step-by-step instructions for filling out the Credit Card Dispute Form for Standard Chartered Bank online. It aims to assist users in accurately completing the form to effectively address any discrepancies with their credit card transactions.

Follow the steps to successfully complete the Credit Card Dispute Form.

1. Click ‘Get Form’ button to obtain the Credit Card Dispute Form and open it in your preferred editor.
2. Provide your card number in the designated field. Ensure this is the number associated with the disputed transaction.
3. Enter your full name as it appears on your National Registration Identity Card (NRIC) or Passport.
4. Fill in the transaction date showing when the disputed transaction occurred.
5. List the merchant name exactly as it appears on your statement, to avoid any confusion.
6. Input the transaction amount that is in dispute. Verify this amount against your records.
7. Select a reason for disputing the transaction. Please tick only one box to indicate your specific reason, such as unauthorized transaction or duplicate billing.
8. Attach any supporting documents related to your dispute, such as receipts or proof of payment, as required for the reason selected.
9. Complete the Cardholder’s Declaration by confirming that all provided information is accurate and acknowledging the terms outlined.
10. Provide your signature in the designated area, ensuring it’s either the primary cardholder or supplementary cardholder signing as per the dispute reason requirements.
11. Fill in your contact details, including phone number and email address, in the mandatory fields provided.
12. Review the completed form for accuracy and completeness before submission.
13. Once reviewed, save your changes, and choose whether to download, print, or share the form as necessary for your records.

Complete and submit your Credit Card Dispute Form online today to resolve your transaction issues.