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00) 803-9202 ( 512) 539-5600 FAX 512-539-5698 enforcement tdlr.texas.gov Date Received: (For Department Use Only) Notice Under the Texas Public Information Act, the complainant's identity is not confidential. In the event your complaint is opened for investigation, enforcement procedures require a copy of the complaint and all associated documentation be forwarded to the Respondent including your name and contact information. A. You, as the complaining party: (If yo.

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How to fill out the Tdlr Complaint Form online

Filing a complaint with the Texas Department of Licensing and Regulation (Tdlr) can be an important step in addressing issues related to licensed services. This guide will provide clear, step-by-step instructions for completing the Tdlr Complaint Form online, ensuring users can navigate the process efficiently.

Follow the steps to complete the Tdlr Complaint Form online.

  1. Click ‘Get Form’ button to obtain the complaint form and open it for editing.
  2. In section A, fill out your personal information. You may provide your name, address, phone numbers, and email. If you wish to remain anonymous, leave this section blank.
  3. Indicate whether you would be willing to testify at a hearing by selecting 'Yes' or 'No' in section B.
  4. In section C, provide details about the person or entity you are complaining about. Complete the fields for their name, company or facility name, physical address, mailing address (if different), telephone numbers, and any relevant email or license number.
  5. Move to section D, where you will describe your complaint in detail. Include all pertinent information such as dates, names, locations, and type of service.
  6. If necessary, attach additional pages to elaborate on your complaint. Ensure any documentation is included if applicable.
  7. Review all sections for accuracy and completeness before signing to validate the complaint. Ensure to date your signature.
  8. Finally, save your changes, download the form, print it, or share it as needed.

Complete your Tdlr Complaint Form online today for effective resolution.

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Contact support

Anyone requiring assistance with filing a complaint online may contact a TDLR customer service representative by phone at 1-800-803-9202. Please download and complete a complaint form when submitting by mail. Once a complaint is received, we will evaluate it to determine if the complaint is within our jurisdiction.

The Office of the Ombudsman helps resolve complaints regarding health and human services when a program's complaint process cannot or does not resolve the issue. If you have a complaint, we encourage you to first discuss it with the specific person, program or office involved.

Call 866-566-8989. Do you need help resolving a problem with your Medicaid services?

Health and Human Services Commission Executive Council.

Please note that TDLR will respond to your request as soon as possible. However, we often experience a high volume of requests; therefore, please do not anticipate a response until after 5-10 business days after submitting your request.

May I file a complaint anonymously? Yes, TDLR accepts anonymous complaints. To file anonymously, be sure to leave the "Complaining Party" space blank on the complaint form.

They can help resolve problems with your Medicaid coverage. To submit a complaint to the HHS Ombudsman, you can: Fill out this online form . Call 866-566-8989 8 a.m. to 5 p.m. Central Time, Monday through Friday and speak to someone that day.

Submitting a Complaint Against Healthcare Facilities (Except Substance Abuse (Chemical Dependency) Treatment or Narcotic or Opioid Treatment Facilities) Complaint hotline: 1-800-458-9858, Option 5. Email: hfc.complaints@hhs.texas.gov. Fax: 833-709-5735. Mailing address: Health and Human Services Commission.

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