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  • Application For Ticket Refund - Mta

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Validation ATTACH TICKET(S) HERE Application for Ticket Refund Please Print Legiblyby Customer: To Be Completed I hereby certify that I am the original purchaser of the below described ticket(s).

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How to fill out the Application For Ticket Refund - MTA online

Filing a ticket refund request can be a straightforward process when you have clear guidance. This guide will provide you with a step-by-step approach to filling out the Application For Ticket Refund - MTA online, ensuring that your request is submitted accurately and efficiently.

Follow the steps to successfully complete your application.

  1. Click the ‘Get Form’ button to obtain the form and open it for editing.
  2. Begin by completing the ‘Full Name’ section, ensuring you print legibly. This identifies you as the original purchaser.
  3. Fill in your current ‘Address’, including any apartment number, city, state, and zip code.
  4. Provide your ‘Email Address’ for communication purposes, along with a ‘Daytime phone’ and ‘Cell’ number for contact.
  5. In the ‘Reason for non-use’ section, provide as much detail as possible to support your refund request.
  6. Acknowledge the $10.00 processing fee by checking the appropriate box; note that this fee may be waived under certain circumstances.
  7. Sign the form to certify your application and confirm that you are the original ticket purchaser.
  8. List the ticket numbers and types in the designated fields and ensure they are correct.
  9. Fill out the ‘Destination From’ and ‘Destination To’ fields for each ticket being submitted for refund.
  10. Once all sections are complete, review your application for accuracy. You can then save your changes, download the form, print it, or share it as needed.

Complete your Application For Ticket Refund - MTA online today for a smooth refund process.

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Non-activated tickets can be cancelled within 2 minutes of purchase to receive a full refund. Non-activated tickets cancelled after 2 minutes of purchase will receive a partial refund for the portion of the unused ticket (One-Way, Round-Trips, Ten-Trips, Weeklies and Monthlies) and will be subject to a $10 refund fee.

Previously customers would have to use two apps to plan their trip—TrainTime to trip plan, and MTA eTix to purchase tickets. Now, a customer can search for their train and purchase their ticket in seconds.

Return the completed form and documentation to the ticket seller at any Metro-North station. We will contact you regarding your claim within two to three weeks. If you have any questions, please call the Customer Service Center during regular business hours at 511 or 877-690-5114 outside New York State.

Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

Yes, you can use your account to purchase tickets for others in your party. You will need to show all tickets on your phone to the conductor – swipe multiple activated tickets on your screen to show the conductor.

The LIRR is not responsible for forgotten tickets. If you forget your ticket, you should purchase a round-trip ticket at your station or you will have to pay the higher onboard fare price. Fares paid in lieu of forgotten, destroyed, or damaged tickets are not refundable.

Yes. When you pick your station combination and make a purchase, you can use the “Train Time” option and your choice of station combination will automatically be forwarded to the “Train Time” app for instant access. Train Time can also be accessed from the home screen of the MTA eTix App.

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