Get Freightsafe Warranty Claim Form - Tnt

Filling out the FreightSafe Warranty Claim Form online can be a straightforward process if you understand the necessary sections and requirements. This guide will provide you with step-by-step instructions to ensure your claim is filed correctly and efficiently.

Follow the steps to fill out the form accurately.

1. Click ‘Get Form’ button to obtain the form and open it in the editor.
2. Begin by entering your personal details in the 'Name of Claimant' field and providing the 'Consignment Note Number.' Make sure to fill in the 'Date of Despatch' as well.
3. Next, enter your 'Customer Account Number' along with your contact information, including 'Customer Phone,' 'Mobile,' and 'E-mail.' This information is crucial for communication regarding your claim.
4. Fill in the sender's details under 'Sender (Consignor)' and the receiver's information under 'Receiver (Consignee).' Ensure that the addresses are complete and accurate.
5. Input the 'Date of Claim' and 'Date of Despatch' to outline the timeline of the shipment and the claim request.
6. In the 'Description of Goods' section, describe the goods as thoroughly as possible. Remember to attach a copy of the delivery documentation to support your claim.
7. Provide a detailed account of the 'Details of Loss or Damage.' Ensure to attach a copy of the incident report that outlines the circumstances surrounding the loss or damage.
8. Indicate the 'Value of Claim (R)' by providing the estimated cost associated with your loss or damaged goods.
9. Enter the name of the person submitting the claim and include a cost price invoice for the value of the goods lost or damaged.
10. Include the name of your account manager for reference.
11. In the 'Declaration' section, read the statement carefully. By signing this section, you acknowledge the terms and confirm that the information provided is true to the best of your knowledge.
12. Complete the form with your printed name, e-mail address, and signature. Ensure the date is correctly filled in.
13. Before submission, confirm that you have attached all necessary documents, including the copy of the consignment note, incident report, digital photographs (if applicable), cost price invoice, and evidence of damage/loss.
14. Save your changes, download, and print the form if needed. Once complete, email the form along with all attachments to warrantyclaims@tnt.com.

Begin completing your FreightSafe Warranty Claim Form online today to ensure a smooth claims process.