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Air Cargo Claim Form In order for a claim to be considered, form must be completed in its entirety Today?s Date: Air Waybill #: Service Level: Shipment Date: Name of Claimant: Contact Name: Address:.

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How to fill out the Freight Claim Form online

Filing a freight claim can be a straightforward process when you understand how to fill out the Freight Claim Form correctly. This guide provides clear and supportive instructions to help you complete the form online.

Follow the steps to accurately complete your Freight Claim Form.

  1. Click ‘Get Form’ button to obtain the form and open it in your preferred online editor.
  2. Enter today’s date in the designated field to document when the claim is submitted.
  3. Input your Air Waybill number, which is essential for tracking your shipment.
  4. Select your service level from the provided options to indicate the type of service used.
  5. Fill in the shipment date to provide context for when the shipment occurred.
  6. Enter the name of the claimant, ensuring it matches the person or entity filing the claim.
  7. Provide the contact name for further communication regarding the claim.
  8. Complete the address section, including city, state, zip code, and phone number for easy contact.
  9. Add an email address to receive updates or requests for additional information.
  10. If applicable, fill in the fax number which can be used for further communication.
  11. Specify the amount of the claim in USD for freight charges due to loss or damage.
  12. Indicate whether the claim pertains to loss or damage.
  13. Provide the name and email of your general sales agent if this is an international claim.
  14. Circle the type of claim you are filing: service failure, loss, or damage.
  15. In the explanation of the claim section, provide a detailed account of the situation leading to your claim.
  16. Ensure you have included all required documents based on your claim type.
  17. Review the completed form for accuracy before submission.
  18. Once completed, save your changes, download the form, print it, or share it as needed.

Complete your Freight Claim Form online today for a streamlined claims process.

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Typically, there are four common types of freight claims that you will encounter in the industry. Damage, loss, shortage, and concealed damage or shortage are the common claims that can occur in logistics.

The purpose of a freight claim is for the carrier to reimburse the shipper / consignee so as to put them in the position is if the carriage had been properly had carried out ing to the bill of lading. For this reason, claimants are generally expected to file a claim to recover their costs, excluding profits.

How to File a Freight Claim Identify the shipment. State the type of loss or damage. State the claim amount. State expectations for payment.

Crash Course Summary of Freight Claims 101‍ A freight claim is a demand for reimbursement from the carrier when shippers are overcharged or face losses due to damaged packages. A signed agreement between the carrier and shipper should identify liability details, and what types of claims can be filed.

What types of damage claims are there? Visible damage — The damage is readily apparent. Shortage — Only part of the shipment is received. Concealed damage — This is damage or shortage discovered after the delivery driver has left and the shipment is un-palletized and/or shipping containers or boxes are opened.

The shipper is responsible for proving that the freight was delivered to the carrier in good condition and packaged correctly. It is then the burden of the carrier to prove it was not negligent and one of the exceptions under the Carmack Amendment applies.

Every freight shipment is covered by limited liability, meaning the carrier is responsible for loss and damage under the Carmack Amendment. The amount of coverage is a set dollar amount per pound of freight determined by the carrier and based on the commodity.

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