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Red to Case Management: Name of Person Submitting Referral: Phone Number: - - Reason for Case Management Referral Health Assessment Questionnaire Has not seen physician in the past year Transplant New Referral (please check one): Type: S P Catastrophic Conditions (ADULT AND PEDIATRIC) Catastrophic/complex diagnosis requiring coordination of care, connection to services, coordination of benefits Compounding psychosocial factors presenting actual or potential barriers to care Chronic condi.

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How to fill out the Case Management Referral Form - BCBSTX online

Filling out the Case Management Referral Form - BCBSTX online is an important step for users seeking case management or continuity of care services. This guide provides a comprehensive walkthrough to ensure you accurately complete each section of the form.

Follow the steps to successfully complete the form.

  1. Click ‘Get Form’ button to obtain the form and open it in your preferred editor.
  2. Begin by entering the member's name in the designated field. Ensure this matches the official records for accuracy.
  3. Input the member's date of birth. Use the format specified on the form to avoid confusion.
  4. Provide the member's phone number in the next field. This is critical for follow-up communication.
  5. Enter the member ID number. Double-check that this number is correct as it helps in identifying the member's case.
  6. Specify the date you are referring the member to case management. This indicates when the referral is initiated.
  7. Complete the section with the name of the person submitting the referral. This identifies the individual responsible for the referral.
  8. Fill in the phone number of the person submitting the referral for communication purposes.
  9. Explain the reason for the case management referral clearly. Choose from the provided options or specify if it is a unique circumstance.
  10. If applicable, complete the health assessment questionnaire by checking the relevant boxes.
  11. Indicate any catastrophic conditions, chronic conditions, or psychosocial factors that may affect the member's care.
  12. State whether the member needs continuity of care services due to changes in their physician or insurance.
  13. Attach any relevant comments that may help case management understand the context of the referral better.
  14. Confirm whether medical records are attached to the referral by selecting 'Yes' or 'No'.
  15. Once all sections are completed, review the form for accuracy and completeness.
  16. Save your changes, download, print, or share the form as needed to finalize the referral process.

Complete the Case Management Referral Form - BCBSTX online today to ensure timely assistance.

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Observation does not require prior authorization. However, if patient converts from observation to inpatient, the admission may require prior authorization. For information on behavioral health, refer to Section I of this Provider Manual.

Have your doctor fax in completed forms at 1-877-243-6930.

Why does my health insurance company need a prior authorization? The prior authorization process gives your health insurance company a chance to review how necessary a medical treatment or medication may be in treating your condition. For example, some brand-name medications are very costly.

Referrals are required under the HealthSelect of Texas® plan. A referral is a written order from your primary care provider (PCP) for you to see a specialist. For most services, you need to get a referral before you can get medical care from anyone except your PCP.

Select Patient Registration menu option, choose Authorizations & Referrals, then Authorizations* Select Payer BCBSTX, then choose your organization. Select a Request Type and start request. Review and submit your request.

Other Important Contacts. Call 1-800-528-7264 or the phone number listed on the back of the member's/subscriber's ID card. For prior authorization and referrals managed by Magellan: Magellan Behavioral Health Providers of Texas, Inc.

If you have questions, please call Service Coordination toll-free at 1-877-301-4394.

Prior authorization (PA) may be required via BCBSTX's medical management, eviCore® healthcare, Carelon Medical Benefits Management effective March 1, 2023 (formerly AIM) or Magellan Healthcare®. You can review how to submit PA or Notification requests and view PA statistical data here.

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