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Get Fedex Claim Form Pdf
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How to fill out the FedEx Claim Form PDF online
Filing a claim with FedEx can seem daunting, but with the right guidance, you can navigate the FedEx Claim Form PDF efficiently. This guide will provide you with clear, step-by-step instructions to fill out the form online and ensure that your claim is processed smoothly.
Follow the steps to complete the FedEx Claim Form online.
- Click ‘Get Form’ button to obtain the claim form and open it in the editor.
- Begin by filling out the sender or shipper’s information. Provide the full name, company (if applicable), address, city, state or province, country, ZIP or postal code, phone number, fax number, and email address.
- Next, fill out the recipient’s or consignee’s information in the same manner as the sender's details.
- In the shipment information section, enter details such as the ship date, loss type (complete or partial), number of packages, weight, and FedEx control number. If unsure about the control number, contact FedEx Customer Service for assistance.
- Provide the quantity of packages, item number, a brief description of the item, and the claimed amount related to the loss or damage.
- If applicable, describe the damage to the outer and inner packaging, as well as the damage to the contents of the shipment.
- Specify the declared value, the declared value for customs (if applicable), the merchandise value, FedEx pack and ship fee, freight charge, and total claim or C.O.D. amount. Make sure to use the correct currency for all values indicated.
- In the customer remarks section, you may provide any additional information that could support your claim.
- If you are filing a claim for damage and cannot mitigate through repair or allowance, explain why and provide contact information for salvage pickup.
- Finally, certify the statement of facts as correct, include your signature, claimant’s name, date, phone number, address, and email. Review all sections to ensure accuracy before submission.
- Once the form is completely filled out, save your changes, then download, print, or share the completed form with the required supporting documentation to submit it as instructed.
Start filling your FedEx claim form online today to ensure your claim is handled efficiently.
The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund.
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