Get Lifeline Allowance Form

FCC FORM 5630 I understand that I have to tell my service provider within 30 days if I do not qualify for Lifeline anymore, including: 1) I, or the person in my household that qualifies, do not qualify through a government program or income anymore.

California LifeLine provides discounted home phone and cell phone services to qualified households. On December 31st, 2021 the Affordable Connectivity Program (ACP) replaced the Emergency Broadband Benefit (EBB). Existing EBB customers will have a 60 days to transition to ACP.

If you do not use your Lifeline service for 30 days, you will receive a notice from your Lifeline provider that you must use your service within the next 15 days. If you do not use your service after receiving the 15-day notice from your Lifeline provider, your service may be turned off.

Reverification is the one-time process to confirm that all existing Lifeline subscribers meet the National Verifier's eligibility standards. Reverification will reset a subscriber's anniversary date. Subscribers will be recertified one year after the date that they are successfully reverified.

Lifeline reduces the basic monthly telephone rate up to $12.75 for those who qualify. This program does not cover the cost of additional services such as caller ID or voice messaging. In addition, a reduction for installation of local telephone service may be available to these customers through the Link-Up program.

The FCC program, Lifeline, is designed to lower the cost of a monthly phone, internet, or bundled service. If your household is eligible for Lifeline, you'll receive a $9.25 discount on your monthly phone, internet, or bundled services. If you live on qualifying Tribal lands, you'll receive a discount of up to $34.25.

If you need assistance or have any questions related to address changes or the National Verifier, please contact us at LifelineProgram@usac.org or (800) 234-9473.

There are three ways to recertify for Lifeline. Complete the online form to recertify. This option is only available if you DO NOT have to provide proof documentation. Call (855) 359-4299, enter in the application ID number included in your letter, and follow the prompts.