Get Secure Email Instructions For External Users - Islington Council

This guide provides clear, step-by-step instructions on how to effectively fill out the Secure Email Instructions For External Users for Islington Council. Whether you are new to secure emails or have encountered them before, this guide will ensure you navigate the process with ease.

Follow the steps to successfully complete the secure email instructions.

1. Click the ‘Get Form’ button to obtain the form and open it in your preferred editor.
2. Upon receiving a secure message, locate the attachment labeled SecureMessageAtt.html in your mailbox and click on it to launch your web browser.
3. If this is your first secure message, you will be prompted to register with Proofpoint Encryption. Fill out the registration form with your details. If applicable, choose your security question and provide an answer before clicking 'Continue'.
4. Once registered, you can access your secure message. Utilize options such as Reply, Reply All, or Forward to respond, keeping in mind that only Islington email addresses are permitted as recipients for forwarding.
5. If allowed by your organization’s policy, you can save the message using the Save As option. Choose from various formats (HTML, Zip Archive, or EML) based on your needs.
6. When you have finished reading your secure message, remember to click Logout to ensure your account remains secure.
7. Be aware that your password may expire. A notification will inform you of the days left before expiration, allowing you to reset it promptly through the provided link.
8. If you forget your password, use the 'Forgot Password' link to initiate the reset process, which may involve answering a security question or clicking a link sent to your email.
9. If you need to access secure messages from a mobile device, note that Islington policies currently do not permit this action.

Complete your Secure Email Instructions online today to ensure secure communication with Islington Council.