Get Issue Resolution Form

The Issue Resolution Form is a crucial document used to address vendor non-compliance issues. This guide will walk you through the process of completing the form online, ensuring a clear and effective resolution of the issue.

Follow the steps to successfully complete the form.

1. Press the ‘Get Form’ button to access the Issue Resolution Form and open it in your preferred editor.
2. Enter the date of the incident in the designated field. This is important for tracking and reference purposes.
3. Fill out the Incident # field with the specific number assigned to the issue for easy identification.
4. Describe the issue in the 'Issue' field. Be clear and concise to ensure all relevant details are included.
5. Select the appropriate Complaint Type from the options provided to categorize the issue correctly.
6. Input the Supplier Name and the Vendor Representative details, including their contact information.
7. Provide the facility location where the issue has occurred to locate the incident accurately.
8. Fill in the Title and STN# fields to register the responsible parties involved in the resolution process.
9. List Lot #'s and Best Before Date information relevant to the incident in the specified section.
10. Indicate the 'Complete Response Needed By' date to prioritize the urgency of the resolution.
11. Enter applicable UPC Codes associated with the products involved in the issue.
12. In the Problem Description section, thoroughly describe the nature of the problem being reported.
13. State the Goal Statement, detailing the desired outcome from resolving the issue.
14. Outline a Containment Plan describing immediate actions to minimize impact; this can include holding the product or increasing inspections.
15. Fill in the Implementation Date and note when the Containment action will be lifted.
16. List the Response Team members by providing their names, titles, and email addresses for coordination.
17. Conduct a Probable Root Cause analysis and document findings, utilizing recommended tools for thorough examination.
18. Develop a Countermeasure/Action Plan detailing steps needed to resolve the identified Root Cause.
19. Discuss Risk Factors for each action, documenting the potential consequences of not implementing the countermeasures.
20. Define the Task/Activity necessary for measurement and verification of the problem resolution.
21. Determine if the Goal has been accomplished and attach relevant photos if applicable.
22. Complete the Safeway Closure Method and Approval section if required, including signatures and dates.
23. Once you have filled in all sections, save your changes and use the options provided to download, print, or share the completed form.

Start completing the Issue Resolution Form online today for a swift resolution to your concerns.