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Even though Apple makes their devices to last a very long time, once the official support ends, the devices stop getting software updates. This can cause a multitude of bugs, glitches and even affects the device performance.

We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty. Screen repairs are eligible for coverage for accidental damage from handling with your AppleCare+.

Broken phones are sent back to a factory, tested to find out what components failed and then are refurbished. The refurbished units are either used as service units at the Genius Bar or sold as refurbished.

Hardware coverage Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you'll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months.

Will Apple replace my broken iPhone with a newer iPhone? If you are under warranty then Apple should replace your broken iPhone, but it's unlikely they would give you a newer model. You should also note that your replacement phone may not be new: it is likely to be refurbished.

Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you'll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee or deductible.

The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories.