Get From Reads To Results - T.Seemann - AGRF,EMBL - 1 Aug 2012

A warranty is a product manufacturer or service provider's documented guarantee of quality as promised to a customer. Warranties provide customers with legally-ensured service replacement or correction of issues insofar as the warranty stipulates in its conditions, for the duration of its term.

Product warranty is the guarantee a manufacturer of a product gives to the customer regarding the quality of their product and what compensation will be given if the product does not perform as advertised. Warranties will generally have exceptions to them that limit a manufacturer's obligations.

Answers to Your Top 7 Warranty Questions What is included in a standard warranty? ... What is not included in a standard warranty? ... What if I want more coverage or a specialized warranty? ... What other types of warranties are available? ... Can my warranty be transferred to a new owner? ... What if I want a warranty on used equipment?

For example, many warranties for common household items only cover the product for up to one year from the date of purchase. Generally, they are covered only if the product has problems due to defective parts or workmanship. As a result of these limited manufacturer warranties, many vendors offer extended warranties.

With a full warranty, a company guarantees to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty must repair or replace it within a reasonable time. A limited warranty works similarly, but with greater restrictions.

Clarify what the warranty does and does not cover. Be specific when writing out exactly what the warranty does and does not cover. For example, if your product malfunctions, write out whether you will pay for new parts, as well as labor. Do customers have to go to you for repairs, or can they use outside vendors?

If the item is covered by warranty, the manufacturer will repair or replace it free of charge. If it isn't covered by warranty, you may be able to have it repaired for a fee.

Tips Regarding Warranties Read the warranty before you buy, and purchase additional coverage from the seller if it is offered. Additionally, you'll need the receipt when dealing with a warranty issue, so it helps to keep it with the warranty. Keep a copy of the warranty to refer back to if an issue arises.

A warranty is a product manufacturer or service provider's documented guarantee of quality as promised to a customer. Warranties provide customers with legally-ensured service replacement or correction of issues insofar as the warranty stipulates in its conditions, for the duration of its term.

Product warranty is the guarantee a manufacturer of a product gives to the customer regarding the quality of their product and what compensation will be given if the product does not perform as advertised. Warranties will generally have exceptions to them that limit a manufacturer's obligations.

Answers to Your Top 7 Warranty Questions What is included in a standard warranty? ... What is not included in a standard warranty? ... What if I want more coverage or a specialized warranty? ... What other types of warranties are available? ... Can my warranty be transferred to a new owner? ... What if I want a warranty on used equipment?

For example, many warranties for common household items only cover the product for up to one year from the date of purchase. Generally, they are covered only if the product has problems due to defective parts or workmanship. As a result of these limited manufacturer warranties, many vendors offer extended warranties.

With a full warranty, a company guarantees to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty must repair or replace it within a reasonable time. A limited warranty works similarly, but with greater restrictions.

Clarify what the warranty does and does not cover. Be specific when writing out exactly what the warranty does and does not cover. For example, if your product malfunctions, write out whether you will pay for new parts, as well as labor. Do customers have to go to you for repairs, or can they use outside vendors?

If the item is covered by warranty, the manufacturer will repair or replace it free of charge. If it isn't covered by warranty, you may be able to have it repaired for a fee.

Tips Regarding Warranties Read the warranty before you buy, and purchase additional coverage from the seller if it is offered. Additionally, you'll need the receipt when dealing with a warranty issue, so it helps to keep it with the warranty. Keep a copy of the warranty to refer back to if an issue arises.