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Create a Notification Set the notification content. Create a channel and set the importance. Set the notification's tap action. Show the notification.

Select the check box to enable email notification when a record is updated. This field appears when you set the Send when field to Record inserted or updated. Select the event that triggers this notification. This field appears when you set the Send when field to Event is fired.

We can use ${URI_REF} and hyperlink would be created for the display field of record which in this case would be Incident number.

You can invoke this shortcut by using ${URI_REF} anywhere in the body of your email notification. Using ${URI_REF} takes the display value for the linked record and uses that for the link text instead of the word 'LINK'.

Option 1: In your Settings app Open your phone's Settings app. Tap Apps & notifications. Notifications. Under “Recently Sent,” tap an app. Tap a type of notification. Choose your options: Choose Alerting or Silent. To see a banner for alerting notifications when your phone is unlocked, turn on Pop on screen.

To link to a record in Workspace, create a mail script and reference it in your notification. For more information on using mail scripts, see JavaScript in emails. The following example script shows the logic that a mail script must include to create a link to a record in Workspace.

You can also configure the action to direct users to a specified URL or other location in the app—this is called deeplinking. For example, you might configure a push notification to direct the user straight to the app store to provide a rating.

Login into your ServiceNow tenant & in the search bar type “notifications”. Now click on the “Notifications” option under the System Notification. Then click on the “New” button, to create the new notification.

Create a Notification Set the notification content. Create a channel and set the importance. Set the notification's tap action. Show the notification.

Select the check box to enable email notification when a record is updated. This field appears when you set the Send when field to Record inserted or updated. Select the event that triggers this notification. This field appears when you set the Send when field to Event is fired.

We can use ${URI_REF} and hyperlink would be created for the display field of record which in this case would be Incident number.

You can invoke this shortcut by using ${URI_REF} anywhere in the body of your email notification. Using ${URI_REF} takes the display value for the linked record and uses that for the link text instead of the word 'LINK'.

Option 1: In your Settings app Open your phone's Settings app. Tap Apps & notifications. Notifications. Under “Recently Sent,” tap an app. Tap a type of notification. Choose your options: Choose Alerting or Silent. To see a banner for alerting notifications when your phone is unlocked, turn on Pop on screen.

To link to a record in Workspace, create a mail script and reference it in your notification. For more information on using mail scripts, see JavaScript in emails. The following example script shows the logic that a mail script must include to create a link to a record in Workspace.

You can also configure the action to direct users to a specified URL or other location in the app—this is called deeplinking. For example, you might configure a push notification to direct the user straight to the app store to provide a rating.

Login into your ServiceNow tenant & in the search bar type “notifications”. Now click on the “Notifications” option under the System Notification. Then click on the “New” button, to create the new notification.