Get Pet Insurance Form

Claims for Wellness Rewards are typically processed in 5 business days or less as long as we receive all necessary information.

You won't be able to make a claim straight away when you take out pet insurance unless your policy states otherwise. Usually, you'll need to wait at least 14 days - this is known as the exclusion period.

To help maximize the benefit from the Healthy Pet Deductible, you can submit claims at any point in the policy year they occurred, plus 60 days into your next policy term. Whether or not you submit your claims is totally up to you. We will process whatever you send us.

Can I Get Retroactive Pet Insurance? No, you cannot get retroactive pet insurance, meaning you can't buy a policy and have it be effective for a date that has already passed.

All claims must be submitted during the policy term or within sixty (60) days of the end of that term. Embrace requires a diagnosis from the vet which can either be listed on the claim form or during the online or in app submission. Embrace will post their claims decision on your MyEmbrace customer portal.

Submitting Your Pet Insurance Claim is Simple Mobile App. Email: pet_submit_claim@metlife.com. Fax: 877.281.3348. Mail: 400 Missouri Ave. Suite 105. Jeffersonville, IN 47130. Text Message: 317.820.2275.

How to Submit Claims Via MyEmbrace Log in to MyEmbrace and select Submit a Claim from the Quick Links menu. Be sure to have all pages of the invoice and a diagnosis before you continue. ... Provide requested information about the claim including: ... Select the files to upload including your pet's itemized invoice.

For claims to be processed we require: A fully completed claim form completed and signed by the policy holder and the Vet, full medical history, relevant treatment invoices and vaccination records, all pages of which must be furnished with the veterinary practice stamp.