Get Claims Form

Filing a claims form online can seem daunting, but with clear guidance, you can complete it efficiently. This guide will walk you through each section of the Claims Form, ensuring you have all the necessary information at your fingertips.

Follow the steps to complete the Claims Form carefully.

1. Click ‘Get Form’ button to obtain the form and open it in the editor.
2. Begin by filling in the sender or shipper’s name and contact information, followed by the recipient’s or consignee’s details. Ensure that both names are accurate and complete to avoid any delays in processing your claim.
3. Provide the sender's and recipient's company names, followed by their respective addresses, including city, state or province, country, and ZIP or postal code.
4. Enter the phone number, fax number, and email address for both the sender and recipient for effective communication.
5. Input the tracking or freight bill number related to the shipment and select the type of loss: complete or partial.
6. Fill out the shipment information including the ship date, number of packages, and total weight.
7. Include the FedEx control number if applicable. If you don't have one, contact 1.800.GoFedEx to obtain it.
8. List additional tracking numbers for the claim if there are any; these must have the same sender, recipient, and ship date.
9. Provide details about the contents of the shipment, including item numbers, descriptions, and the claimed amounts for each damaged item.
10. Describe any damage to both the outer and inner packaging, as well as the contents themselves. Retain all packaging and merchandise until the claim is resolved.
11. Input the declared value as stated on the shipment, along with the merchandise value, FedEx pack & ship fee (if applicable), and freight charge.
12. Summarize the total claim or C.O.D. amount accurately to ensure proper reimbursement.
13. In the customer remarks section, provide any additional information relevant to the claim.
14. If salvage is necessary, explain why and provide contact information for the salvage pickup service.
15. Enter claimant’s information, including their contact details and signature. Ensure you date the form properly.
16. Finally, review everything for accuracy before submitting. After reviewing, you can save changes, download, print, or share the completed form.

Complete your claims form online today to ensure a swift resolution.