Get Data Bank

Filling out the Data Bank is a straightforward process designed to help users submit their complaints efficiently. This guide provides clear, step-by-step instructions to assist you in completing the necessary fields with confidence.

Follow the steps to complete the Data Bank form online.

1. Press the ‘Get Form’ button to access the Data Bank form and display it in the editing interface.
2. Begin by entering your personal information in the 'Customer Data' section. This includes your name, bank account number, bank card number, address, mailing address, telephone, fax, and email. Ensure that all entries are accurate to avoid any delays in processing your complaint.
3. If applicable, provide your identity card number or passport number for foreign users. This information may be necessary to validate your identity.
4. If you have an authorized representative, fill in their name in the designated field. This ensures that all communication regarding your complaint can be directed through them if needed.
5. In the section titled 'Short description of the complaint', provide a concise overview of your issue. Be specific about the nature of your complaint to facilitate a thorough investigation.
6. In the 'Documents attached' section, list any supporting documents you are including with your complaint. Attach a copy of these documents and keep the originals for your records.
7. If your complaint relates to a bank card, remember to also fill out and attach the 'Bank Card Complaint Form'.
8. After completing all relevant sections of the form, include the date and your signature to certify the document as valid.
9. Finally, review your entries to ensure accuracy, then save the changes, download the completed form, print it, or share it as required.

Start filling out your customer complaint form online now for a smooth process.