Get Unisa Ombudsman Referral Form

This guide provides a clear and supportive overview of how to complete the Unisa Ombudsman Referral Form online. By following these instructions, users can ensure that their complaints are submitted accurately and effectively.

Follow the steps to complete your Unisa Ombudsman Referral Form online.

1. Press the ‘Get Form’ button to obtain the Unisa Ombudsman Referral Form and open it in your chosen online editor.
2. Fill out your details in the section labeled 'Your details.' This includes providing your title, surname, first name, date of birth, identity number, and contact information such as your address, phone number, cell phone number, fax number, and email address.
3. If you are a student, enter your student number, the name of the qualification for which you are registered or wish to register, the type of qualification (undergraduate, postgraduate, etc.), and the registration dates related to your complaint.
4. If you are an employee, include your employee number and department details. If you are a member of the public, provide your name and the preferred method of contact.
5. Indicate whether you have tried resolving the matter through other channels within the university by selecting 'Yes' or 'No.' If 'Yes,' briefly describe your attempts. If 'No,' explain why you believe resolution was impossible or unnecessary.
6. If you wish to appoint a representative, fill in their particulars, including name, title, contact information, and ensure that you submit a written authorization for them to act on your behalf.
7. Detail your complaint clearly in the designated section. Include how the university has failed you, the unsatisfactory action or decision, and how it has affected you. Attach any relevant supporting documentation that outlines your case.
8. Specify what outcome you seek regarding your complaint in the space provided.
9. Review the terms of authorization allowing the Ombudsman to investigate your complaint and disclose information as necessary. Sign and date the form to confirm your agreement.
10. List any supporting documentation you are attaching to the referral form for reference.
11. Once completed, save the changes to your form, then choose to download, print, or share the form as needed. Ensure you retain a copy for your records.

Complete your Unisa Ombudsman Referral Form online today to ensure your concerns are addressed effectively.