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You can receive your cash value on an annual or monthly basis through an automatic deposit into your bank account or in the form of a check. Loans or surrenders will reduce the cash value and death benefit.

You can receive your cash value on an annual or monthly basis through an automatic deposit into your bank account or in the form of a check. Loans or surrenders will reduce the cash value and death benefit.

Claim Status Once your claim is submitted, you can review the status by logging in to myNYLGBS.com. Information you or your family member should have handy when submitting a disability claim: Your contact information, including your Social Security number and email address.

A: Once your claim is approved, we process payments immediately. It takes about seven days for direct deposits to show up in your bank account or 7 – 10 business days to receive a check in the mail.

Call (800) CALL-NYL and say the word “Claims” at any time. Our service team is available 8:00am to 7:00pm ET, Monday through Friday. When you call, please have the following information available: Deceased Insured/Annuitant's Name.

Generally, yes. Depending on how you choose to get your life insurance payout, you will likely be subject to some fees and may owe taxes. Each policy will be different, and it's important to understand all the details before you take this step.

Record $2 billion dividend payout in 2023 New York Life declared a record dividend of $2 billion to eligible participating policy owners in 2023, the largest in company history. Paying a dividend3 for a 169th consecutive year highlights New York Life's ability to deliver ongoing, long-term value to clients.

You have the option to make one-time premium payments online, any time. Go paperless with eDelivery and customize which documents you'd like to receive electronically or in the mail. Transferring money between funds is easy using your online account.