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Get Du Home Service Cancellation
How it works
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Open form follow the instructions
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Easily sign the form with your finger
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Send filled & signed form or save
How to fill out the Du Home Service Cancellation online
This guide provides comprehensive instructions on filling out the Du Home Service Cancellation form online. Whether you are moving or simply wish to discontinue service, these steps will assist you in completing the cancellation process smoothly.
Follow the steps to effectively complete the cancellation form.
- Click the ‘Get Form’ button to acquire the Du Home Service Cancellation form. This will enable you to open and fill out the document online.
- Begin by entering your customer information. Fill in your title, first name, middle name, family name, and customer ID. You will also need to provide your contact number and the cancellation request date in the specified format.
- Indicate the reason for cancellation by selecting one of the provided options: moving out of the UAE, moving to a location not served by du, or others. If you choose ‘others,’ please specify your reason.
- Next, address the customer premises equipment you need to return. For each item listed (TV decoder, power adapter, remote control), mark whether it has been returned and indicate its functional status. If any item has charges associated with it, be sure to note the applicable fee in AED.
- Proceed to fill in the section detailing any cancellation charges related to your services. Provide the fees for landline, broadband, and TV services if applicable.
- You may also need to enter the MAC addresses of any decoders being returned. Make sure you accurately input this information as it is essential for processing your cancellation.
- Finally, specify whether you agree to the refund of the security deposit. If you choose 'Yes', indicate the amount in AED.
- Complete the form by signing it, providing your name, and entering the date of your cancellation. Ensure all information is accurate before submission.
- Once you have filled out the form, you can save your changes, download, print, or share the document as needed.
Complete your Du Home Service Cancellation form online today for a seamless service discontinuation.
To cancel your du online order, log into your account on the du website or app. Locate the order in your order history and follow the cancellation prompts. If you need support, customer service is available to assist you, ensuring your du Home Service Cancellation is handled properly and efficiently.