Get Field Failure Report - Industrial Products - Comet Xray 2020-2025

Completing the Field Failure Report for Industrial Products - COMET Xray is essential for ensuring timely processing of product returns. This guide will walk you through each section of the form to help you provide the necessary information efficiently.

Follow the steps to complete your Field Failure Report effectively.

1. Use the ‘Get Form’ button to access the Field Failure Report. This button will allow you to retrieve the form and open it for completion.
2. In the 'Customer Identification' section, input your company name, the name of the contact person, the end user or project name, phone number, email, and fax number. Ensure all information is accurate to facilitate contact and verify details.
3. Next, fill in the 'Returned Goods' section. Record the delivery date, any subcomponents being returned, the module type, module serial number, installation date, failure date, and a detailed failure description. This information helps assess the return's content and reason.
4. Proceed to the 'Operation Conditions' section. Indicate the operating voltage in kV and the ambient temperature in °C. This data provides insight into the conditions under which the failure occurred.
5. In the 'Reason for Return' section, select the reason for the return, including options for in-warranty claims or other reasons. Be specific about the operating current and duty cycle. Document any additional relevant applications or operating times.
6. Complete the 'Problem Description / Observations' section. Add any insights or notes regarding the failure and mention if there has been any transportation damage, along with necessary documentation if applicable.
7. Finally, in the 'Signatures' section, print your name, sign the form, and date it. This confirms the accuracy of the information provided.
8. After filling out all sections, you can save changes, download, print, or share the completed form as necessary to accompany the returned product.

Ensure a smooth return process by completing the Field Failure Report online today.