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The follow-up email should include all the necessary invoices with their supporting documents and a request for payment. For long-term outstanding accounts receivable, it's important to ask the customer for specific reasons for non-payment.

Informing debtors that they owe you money: If this is your goal, your letter should simply remind the client of their debt's existence and the initial due date. At most, you should gently hint that legal action could happen down the line, because perhaps the debtor doesn't intend to stonewall you.

Accounts Receivable Excel Template Step-by-Step Video ... - YouTube YouTube Start of suggested clip End of suggested clip And amount due fields. The notes field is optional. And if a specific term length is not selectedMoreAnd amount due fields. The notes field is optional. And if a specific term length is not selected the template's default term of 14 days will be used once the required.

A hard copy letter sent by post remains the most authoritative form of communication for debt collection. It's also the most likely to be read, particularly if it's sent by some form of registered or signed-for mail service. However, the more contact points the better.

I hope you're well. This is a friendly reminder that Invoice #001, which was sent on [sent date], was due on [invoice due date]. I know I sent the invoice at a busy time and want to ensure you received it. Attached is the original invoice for your review.

Tip: Be brief. Be polite by asking if they've looked it over rather than accuse or point out that you haven't received it yet. Add value by giving them context for the urgency if needed or urgency about the next steps. Finish with a call to action so they know what you want them to do and why it's important.

Follow Up Email for Collection Sample Templates Dear [Name], This is a polite reminder that the payment due on [due date] has not yet been received. As agreed, we must keep current with our payments to avoid any unnecessary penalties or other charges. The amount due is [amount], and the due date is [due date].

Dear [Customer Name], We hope this email finds you well. We wanted to remind you that we have an outstanding invoice for the amount of [invoice amount] that is past due. Please let us know if there are any issues or if you need additional information in order to make a payment.

Dear [Customer Name], I hope this email finds you well. I am reaching out with reference to Invoice [Invoice Number], which has not been paid despite its due date of [Due Date]. I understand that paying outstanding debts can be a challenge, and I am writing to offer you different payment methods.