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Therefore, we can come up with a few general guidelines for writing knowledge base articles: Write a descriptive title. Be descriptive in your content, so users get all of the information they need. Avoid typos. Link to helpful resources. Don't forget user experience and readability (as mentioned above).

How to Create a FAQ Page Get a Suitable FAQ Page Template. Start Adding Common Customer Questions. Encourage Collaborative Content Creation. Build a Clear & Effective Structure. Optimize for Search Engines to Generate Traffic. Closely Monitor FAQ Performance.

Top 15 Best FAQ Software & Tools in 2024 Groove – Best for Creating Personalizing FAQs. Helpjuice – Best for Creating FAQ Articles. CloudTutorial – Best for FAQ Templates. KnowledgeOwl – Best for Creating a Call Center Knowledge Base. Helprace – Best for Tight Integration with Customer Service Suite.

Make the FAQs easy to find. Write questions from the point of view of your customer. Write the FAQ sheet in an actual question-and-answer format. Keep answers short. Fully answer the question, don't just link to a different page. Start your answers to yes/no questions with a ``yes'' or a ``no''

Tips for writing a good FAQ page Make the FAQs easy to find. Write questions from the point of view of your customer. Write the FAQ sheet in an actual question-and-answer format. Keep answers short. Fully answer the question, don't just link to a different page. Start your answers to yes/no questions with a “yes” or a “no”

Make it searchable Include a search bar on your FAQ page to help users quickly find the answers they need. Plus, include relevant keywords and phrases throughout the page to optimize it for SEO. That's not all; organize your FAQ page with clear headings and subheadings.

Make your FAQ page easy to find so that you can reduce the volume of customer service calls. Don't half-answer questions or link out to other pages. Answer questions thoroughly, but keep the copy on the short side. If there's a “yes” or “no” question, start the answer with a “yes” or “no”

To make the most of the templates you build, follow these tips: KNOW THE DIFFERENCE BETWEEN A WEBSITE AND A TEMPLATE. THINK ABOUT HOW YOU WANT THE TEMPLATE TO LOOK. NOW CHOOSE A TEMPLATE. GIVE THE TEMPLATE A LOGICAL NAME THAT EVERYONE ON YOUR TEAM WILL UNDERSTAND. START WITH THE DESKTOP DESIGN. Set the Global Design.

Selling premium website templates is a great way to earn passive income while opening the door to working with clients who may not be ready to invest in custom design services. We spoke with Circle member and GoLive HQ founder, Promise Tangeman, about how to successfully sell website templates.