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I am writing to you because I have been informed that I have been overpaid. I (am/was employed/engaged) by you from (enter date) to (enter date) as a (enter job title) on a (enter job type - full time, part time or agency/casual) basis. You have stated that I have been overpaid by a total sum of (enter amount).

Options for handling overpayments are to either refund the amount or establish a credit for it. The receiver cannot keep an overpayment, as it is neither revenue nor income. Account credits caused by customer overpayment are recorded as liabilities or contra-assets on the balance sheet until applied against an invoice.

Overpayment letter to employee template for immediate use You are receiving this letter because an overpayment has been issued to you in the amount of $X. XX due to: (State Reason Here). Please sign, date, and return the form below within X days. I have been notified of an overpayment in the net amount of $X.

Please accept our sincerest apologies for any inconvenience this may have caused. We will be processing a refund of the overpaid amount of $[amount] to your original payment method within the next [timeframe]. If you have any questions or concerns, please feel free to reach out to us at [email] or [phone number].

Inform a Customer of an Overpayment ? Example Letters, Guides and Samples Carefully explain how much the customer has overpaid. Inform the client how you plan to correct the error. Offer additional service.

Example: Employee A was paid $500 on their check for the 1/31 pay period. Employee A should have been paid $400. This results in a gross overpayment of $100.

Please accept our sincerest apologies for any inconvenience this may have caused. We will be processing a refund of the overpaid amount of $[amount] to your original payment method within the next [timeframe]. If you have any questions or concerns, please feel free to reach out to us at [email] or [phone number].