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It sounds like someone may be using your payment information to make unauthorized purchases on your account. I recommend taking the following steps: Contact your bank or credit card company to report the unauthorized charges and ask them to block any future charges from Microsoft.

Remove a Microsoft account payment method Sign in to the Payment options page with your Microsoft account. Open payment options. Find the payment method you want to remove, and then select Remove. Confirm that you want to remove your payment method, and then select Remove.

Cancel other Microsoft subscriptions Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. ... Find your subscription and select Manage. ... On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).

Sign in to Microsoft 365 admin center with your Microsoft 365 admin account, and select Support > Help and support, enter your question and select Contact support. If you're an admin on the account you can also call (800) 865-9408 (toll-free, US only).

Contacting Microsoft Customer Service Users would call a Microsoft support number 1-800-Microsoft (865-9408) / 1(800)219-911 and speak with a live representative.

Sign into your Microsoft account to manage your subscriptions, including changing your payment method or cancelling a subscription to prevent future charges. You will receive a refund of your most recent recurring billing charge if you cancel your subscription and request a refund within 30 days after being charged.

To open a support request, click "Support" from the primary navigation ribbon and then click the ?Open a support request" button at the top of the page. Start by completing the New Support Request form. Select your product and describe the issue. Describe the severity of the issue and level of support required.