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The Phone field lets people enter a phone number in U.S. or international format, depending on the Phone Format setting you select.

When you enter phone numbers in various phone fields, Salesforce preserves whatever phone number format you enter. However, if your Locale is set to English (United States) or English (Canada), 10-digit phone numbers and 11-digit numbers that start with ?1? are formatted as (800) 555-1212 when you save the record.

You should provide the complete number, including the country code with no use of special characters or spaces. Just the number. For example, a phone number like +1-555-555-1212 should be formatted as 15555551212 . What is the proper format for phone numbers?

Phone fields can accept a maximum of 40 digits in length entered via the Salesforce UI (that can not be done via the API).

Phone numbers beginning with 1: Data will be saved as a 10 digit number using parenthesis, removing the first digit (1). Phone numbers beginning with any other digit: Data will be stored as is without any formatting: Ex: A phone number entered as 23456789012 will be saved as 23456789012.

The Phone field enables your users to enter a valid international phone number. The input area of the phone field contains: A dropdown menu to select the international country calling code. An input box, with indicative text, to enter the phone number.