Tag Photo Warranty For Free

Helpful tips for capturing your photos: Remove any bedding and ensure the lighting is bright and clear. For the defective view of the mattress, lie a yardstick or long broom handle across the section that appears to be defective.

Here's how to get started Click on your manufacturer and review your warranty. Not sure on the manufacturer? Just check the law tag at the head of the bed and it's listed there. Remember, the mattress and boxspring each have their own law tag.

Contact The Mattress Retailer Reach out to the customer support of your mattress's company and issue a claim. It's a good idea to keep your receipt so you have the date of purchase for reference when speaking to representatives. You'll likely need to submit photos of the defective mattress, proof of purchase, or both.

To file a warranty claim you will need the following information: Purchase receipt or a bank statement showing the purchase. Product law tag. Photos of the product. Product in full view without bedding. Close up view of the defective area. Purchase receipt. Law tag. Base/foundation if you are filing a mattress claim.

Your new Tempur-Pedic® mattress and flat foundation are covered by a 10-Year Full Replacement Limited Warranty. For 10 years after you purchase your new mattress or foundation from Tempur-Pedic or an authorized Tempur-Pedic Retailer, when it has a defect covered under the warranty, we will replace or repair it.

Get Help With Your Warranty If you believe your product is defective and want to file a warranty claim, please email/call our Customer Service staff at inquiries@tempurpedic.com or 800-887-4321. They will guide you through the process and answer any questions you have.

If you do not have your original purchase receipt and you did not purchase directly from Tempur-Pedic, you may upload a bank statement, credit card statement, financing statement, or cancelled check.