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Check the connection If you are having issues sending faxes despite dialing the correct fax number, the problem could be connectivity-related. If this is the case, then it is better to double-check the connection. See if the phone cable is loosely connected. You also need to check whether your phone has a dial tone.

Fax machine settings: Settings like brightness and contrast will also affect the quality of the fax. Avoid over-adjusting these settings, or better yet, use the default settings provided by the fax machine. Hardware compatibility: Incompatibility issues can result in unreadable or distorted faxes.

This is usually due to the document in question being image-heavy. Most traditional fax machines don't handle printing images well, and as a result, the fax prints out black or garbled. What we suggest in this case is send a high resolution color fax.

Try these solutions Make Sure to Properly Load Documents in the Document Feeder or on the Document Glass. Clean the Scanner (Document Glass) Power Off and Unplug the Printer, Clean Both CVT Glass Strips in the DADF, Plug in and Power On Printer. When Sending a Fax, Adjust the Resolution Under Fax Settings.

Here are the most common ways to fix blurry faxes: Check The Phone Line. One of the biggest causes of blurry or incomplete faxes is a fault with the phone line. ... Send A High-Resolution Fax. ... Clean The Document Glass/ CVT Glass. ... Adjust The Brightness/Sharpness.

Colour: Elements within a fax should always be in pure black on a pure white background. Fonts: Sans-serif fonts are preferred over Serif fonts when faxing. Fine fonts, such as Arial, may not be as clear. We recommend using a softer, rounded font like Calibri or Verdana in a minimum size of 10.

Every time you fax a document containing PHI, you are required by HIPAA to use a fax disclaimer with the approved statement warning against unauthorized access. This document informs the receiver that incoming faxes contain personal information that is not to be distributed or disclosed without permission.