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Business text messaging is a short messaging service (SMS) that allows two-way conversations between business employees and customers. Once it is enabled, the business text messaging feature gives customers and prospects a way to easily reach out or respond to a business right from their text-message-enabled phone.

Be Clear and Concise Keep your texts brief and to the point. Use clear language and avoid unnecessary jargon. Make sure your message is easy to understand and leaves no room for misinterpretation. Hi [Boss's Name], I wanted to confirm that the report is ready for review.

Start with a greeting ? just like you would when you introduce yourself in person, say 'Hello'. Or, more specifically, say 'Hi' to reduce character count! Explain who you are ? include your name and business. You can do this via a signature at the end of your text or weave it into the content at the beginning.

Business Texting Etiquette: 14 Rules for Your SMS Campaign Get permission before texting. ... Always sign your messages. ... Use formal greetings and sign-offs. ... Only use appropriate abbreviations. ... Keep your messages short and to the point. ... Maintain a consistent tone. ... Use emojis only when appropriate. ... Check spelling and grammar.

Start with a greeting ? just like you would when you introduce yourself in person, say 'Hello'. Or, more specifically, say 'Hi' to reduce character count! Explain who you are ? include your name and business. You can do this via a signature at the end of your text or weave it into the content at the beginning.

The most respectful greetings are formal ones like "hello," or time-related greetings like "good morning" or "good evening." To make it even more respectful, add the listener's formal title afterwards, like "hello, Mr. or Mrs. ______," or even "hello, sir or ma'am."

For starters, use the name of the person you're talking to in your texts. Break the ice and set an approachable tone by addressing your clients by their first name. Professionalism also means avoiding too many exclamation marks or emojis. The occasional smiley face is ok, but don't overdo it.