Location Dropdown Warranty For Free

A warranty exchange is the process of returning/exchanging an asset still under warranty. This could be due to equipment failure, defective parts or has stopped working. Follow these procedures to return the asset to the manufacturer/vendor for repair or replacement.

After you have assessed the warranty claim or the customer complaint, offer a fair and reasonable solution that meets the customer's needs and complies with your warranty policy. Depending on the situation, you may offer to fix the problem, replace the part, refund the money, or provide a discount or a free service.

The New Vehicle Warranty (aka comprehensive or bumper-to-bumper) covers the complete vehicle against electrical or mechanical problems, minus a handful of maintenance or wear items. For most carmakers, the new vehicle warranty is set at three years or 60,000km from new, whichever comes first.

A Warranty Check by VIN Only Applies to Factory Warranties If you want to check the status of extended warranty coverage, you'll need to contact the provider to get information about expiration. If you get your extended coverage from the manufacturer, this could be a local dealership.

The receipt is your proof of purchase and is required to claim your warranty. A copy of the invoice is also enough to claim the warranty. The appliance's serial or production number can help track when and where it was bought.

If you can't resolve the problem with the retailer, write to the manufacturer. Your warranty should list the address of the company that provides the warranty. You may want to send your letter by certified mail and request a return receipt, so you'll have proof that the company got your letter and signed for it.

Clarify what the warranty does and does not cover. Be specific when writing out exactly what the warranty does and does not cover. For example, if your product malfunctions, write out whether you will pay for new parts, as well as labor. Do customers have to go to you for repairs, or can they use outside vendors?