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Approvals through workflow:- Configuring approvals through workflow is another way to achieve approval process in ServiceNow. Through workflow one can create group or individual approvals. In workflow editor, Approval is one of the core activities which one can drag and drop to configure the approval process.

Here are the steps you can take to create an approval process: Define the work task. ... Set approvers, permissions and due dates. ... Assign the work task. ... First approver receives work. ... First approver approves or rejects work. ... Submit to final approver. ... Publish or accept work.

Procedure In the Approval List editor, choose Edit. Select the Content must be approved before publication checkbox. In the Define Approvers table, choose New. Enter the name of a user, group, or role and choose Go. In the list of results, select the relevant item and choose Add. ... Save your changes.

How to create an approval process Define the work task. To create an approval process, you first have to identify and define the work task. ... Set approvers, permissions and due dates. ... Assign the work task. ... First approver receives work. ... First approver approves or rejects work. ... Submit to final approver. ... Publish or accept work.

Build the Approval Process Click. ... From Setup, enter Approval in the Quick Find box, then select Approval Processes. Select an object from Manage Approval Process For. ... Click Create New Approval Process, then select Use Standard Setup Wizard. Enter a name in the Process Name field.

There are 4 actions present except the approval steps which complete an approval process, following are: Initial Submission Actions. Initial submission actions are the actions that occur when a user first submits a record for approval. ... Final Approval Actions. ... Final Rejection Actions. ... Recall Actions.

Create an Approval Process From Setup, enter Approval in the Quick Find box, and then select Approval Processes. In Manage Approval Processes For, select Opportunity. Click Create New Approval Process | Use Jump Start Wizard. ... Configure the approval process. ... Save the approval process.