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Self-installation is easy. Let's get started. Download and sign in to the My Spectrum App to begin the self- process. Once you enter the app you will see a notification on your home screen that you have equipment to set up and activate.

General Troubleshooting Try turning WiFi OFF, and then back ON. This will help resolve most WiFi issues. Ensure WiFi is enabled and that you have a strong WiFi signal. Make sure you're in range of the WiFi network to which you're trying to connect.

Don't forget to activate your modem at activate.spectrum.net. This is the number one reason why some are unable to connect. Additionally: Ensure the Ethernet cable is properly connected to the port on the back of the modem and your router (or computer if you've decided to hard wire and skip using Wi-Fi).

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Check your internet connection One of the most common reasons the self- kit doesn't work is that there needs to be a stable internet connection. With a strong and consistent connection, the activation process will succeed. So, you first need to check if your modem is connected to the internet.

Unplug the power cord from the WiFi router. Wait at least one minute, then reinsert any batteries and reconnect power to the modem. Wait at least two minutes to allow the modem to power up. The modem's lights should gradually turn on to confirm the device has power and is connected to the internet.

Self-Installation: Internet & WiFi - YouTube YouTube Start of suggested clip End of suggested clip And the other end to the internet port on the wi-fi. Router. Then find the router power cord. AndMoreAnd the other end to the internet port on the wi-fi. Router. Then find the router power cord. And connect one end to the wi-fi router. And plug the other end into an electrical outlet.