Executive Summary Send via USPS For Free

The governors and the postmaster general elect the deputy postmaster general. The current officeholder is Louis DeJoy, who was appointed on June 15, 2020.

If your business is experiencing a delivery issue or has a concern regarding customer service, the email service or a telephone call offer a convenient way to discuss the problem. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead.

Use the USPS website's Email Us form. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office. Write to the U.S. Postal Service's Consumer Advocate office at:

The United States Postal Service (USPS; also known as the Post Office, U.S. Mail, or Postal Service) is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the United States, including its insular areas and associated states.

States, the United States Postal Service. 39 U.S.C. 201. The USPS and its employees are subject to some but not all the laws that apply generally to federal agencies and their employees.The USPS is a federal executive agency for USERRA purposes and is subject to MSPB enforcement actions under USERRA.

Be aware that the U.S. Postal Service does not notify customers of package delivery attempts, or request personal information, via email.If you receive an email about a package delivery failure, forward it to spam@uspis.gov, then delete the email.

Provides information and assistance for postal products and services. Oversees the resolution of customer issues and congressional inquiries; and promotes a proactive relationship that builds and improves customer retention.