Executive Summary Hide Mandatory Field For Free

Summary is a required field in jira to create any tickets. Only option you have is to hide it from customer portal, but you need to have a preset value. i.e. When you set a preset value, any tickets created with the request type, it will have same summary.

Since you cannot remove/hide the summary field, you can use a post-function in your workflow to set a default value. Besides, you can add a description to the summary in order to inform your user that the summary will be overwritten.

Fields can be marked as mandatory, meaning they must contain a value before the record can be saved. Mandatory fields are marked with a field status indicator before the label.

Hide or show a field in Jira If you no longer want to expose a field through Jira's user interface, select the Hide link associated with that field. ... If you want to show a field (which is currently hidden) through Jira's user interface, click the Show link associated with that field.

The field summary is usually used to contain a summary of the issue. On a Jira page, it appears where you have pointed to in your screenshot, quite prominent because it's the summary and hence what most humans will want to talk about if there's any need to discuss the issue.

For example, the Name, Id, Bill Every, Currency, and Price fields are mandatory(by default) while creating a Plan.

You can't change the name of the Summary field unless you use scripting. You can use Script Runner Plugin (Behaviors) and type some script to change it. And, you can't remove the Summary field. Rising Stars are recognized for providing high-quality answers to other users.