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Canceling Spectrum service To cancel your Spectrum service, contact Spectrum at +1-833-267-6094 or through Spectrum.net and confirm the breakup. As always, the most difficult part will be returning the other party's stuff. Spectrum equipment can be sent back via UPS, FedEx, or in person at a Spectrum store.

30-DAY CUSTOMER SATISFACTION GUARANTEE But if you aren't completely satisfied with our services within the first 30 days, we'll refund your money. Spectrum Business will offer customers a refund if they aren't completely satisfied with services within the first 30 days.

The UPS Store will handle packaging and shipping back to us at no charge to you. Just bring your equipment and tell UPS that you're a Spectrum customer, and they'll take care of the rest. Remember to hold on to your receipt for tracking purposes.

Call Spectrum at (833) 224-6603 to request a return authorization and instructions for returning the device.

If you need to cancel your service, please call us. Note: If we haven't received a request to disconnect your service(s), you'll continue to be billed for your regular monthly service charges. If you want to discontinue services, please call (833) 267-6094.

Spectrum services including mobile are month-to-month, and as such do not have cancellation fees. The main issue customers have is charges for remaining days in the bill cycle, since Spectrum no longer pro-rates final bills.

Spectrum accepts trade-in devices manufactured by top names like Alcatel, Kyocera, HTC, Motorola, LG, Google, Samsung, and Apple. In order to be eligible, the device must be yours. This means that you cannot still be paying installments on a payment plan.