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If you receive a phone call from the CRA, it is important to make sure the caller is a CRA employee and not a scammer. A legitimate CRA employee will identify themselves when they contact you. The employee will give you their name and a phone number.

You may receive a letter or a phone call telling you that the CRA is reviewing your return. If you're registered for email notifications, we will send you an email telling you that your letter is available in My Account. In most cases, our review is a routine check.

The CRA will deposit your payments securely into your account at a Canadian financial institution. If you are not signed up for direct deposit, the only other way to get your CRA payments is by cheque. The CRA will never send you payments by e-transfer or bitcoin.

Getting your tax refund Your refund is usually sent with your NOA in two weeks time if you file online, and in eight weeks time if you file on paper.

The Revenue Commissioners never send emails or text messages requiring customers to send personal information via email, text or pop-up windows. Anyone who receives an email or text message purporting to be from Revenue and suspects it to be fraudulent or a scam should simply delete it.

The Canada Revenue Agency (CRA) will never send or request e-transfers of any kind. The CRA will only send you payments by direct deposit or by cheque in the mail. If you receive a e-Transfer claiming to be from the CRA like the example below, it's a scam!

Getting your tax refund Your refund is usually sent with your NOA in two weeks time if you file online, and in eight weeks time if you file on paper.