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A common area phone is typically placed in an area like a lobby or another area that is available to many people to make a call; for example, a reception area, lobby, or conference phone. Common area phones are signed in with accounts tied to a Common Area Phone license.

Get new phone numbers for your users Go to the Microsoft Teams Admin Center. In the left navigation, go to Voice > Phone numbers, and then select Add. Enter a name for the order and add a description. On the Location and quantity page, do the following:Select the numbers you want.

To enable your users to make and receive external calls, you'll need to connect Phone System to the Public Switched Telephone Network (PSTN)....Step 2. Choose a PSTN connectivity option Calling Plan. An all-in-the-cloud solution with Microsoft as your PSTN carrier. Operator Connect.Direct Routing.

For each resource account, you must assign a Microsoft 365 Phone System - Virtual User license. In the Microsoft 365 admin center, navigate to Active Users and click the resource account to which you want to assign a license. On the Licenses and Apps tab, under Licenses, select Microsoft 365 Phone System - Virtual User.

Common area phones are associated with a user account that's assigned a Microsoft Common Area Phone license. The Common Area Phone subscription license includes a license for Microsoft Teams and a Teams Phone Standard add-on license. By itself, the CAP license does not include the ability to dial out to the PSTN.

In Microsoft Teams, a resource account is required for each auto attendant or call queue. Resource accounts may also be assigned service telephone numbers. This is how you assign phone numbers to auto attendants and call queues allowing callers from outside Teams to reach the auto attendant or call queue.

In the left navigation, click Users. Click the user name from the list of available users. Next to Audio Conferencing, click Edit. Use the Toll number or Toll-free number fields to enter the numbers for the user.