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Workflow?A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals.Although a Service Catalog workflow cannot send notifications, the workflow drives complex fulfilment processes.More items...?Dec 16, 2020

Container start, container split, and container endThe container variables are not yet supported on mobile devices.Container start, container split, and container end variables are supported in Service Portal.Variable sets are also considered as containers.

Variables are like fields on the catalog item whereas the variable set are group or set of the variables. You can create a variable for a single catalog item only .

Workflow?A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals.Although a Service Catalog workflow cannot send notifications, the workflow drives complex fulfilment processes.More items...?Dec 16, 2020

Attachment Variable: This variable is useful if we want upload an attachment for a question of the item or add an attachment for a catalog item itself. Once the attachment is uploaded, you can also download, update, and delete the attachment from requested item and catalog task table.

The basic Service Catalog item types include:Record producers: giving alternative ways of adding information such as Incidents via the service catalog. Order guides: to group multiple catalog items in one request. Content Items: catalog items which provide information instead of goods or services.

Container start, container split, and container endThe container variables are not yet supported on mobile devices.Container start, container split, and container end variables are supported in Service Portal.Variable sets are also considered as containers.