Adapt Phone License For Free

Office 365 E5 and Microsoft 365 E5 subscriptions include the Phone System and Audio-conferencing add-ons which allow you to switch to telephony at no additional cost. Office 365 E1, Office 365 E3 and Microsoft 365 E3 subscriptions require at least the Phone System add-on to use telephony on Teams.

Those with Microsoft 365 Enterprise licensing with level E1 or E3 will need to purchase a Teams Phone license. Those that hold E5 already have Teams Phone licensing included. For Microsoft Business 365 it is possible to contact Microsoft to purchase Microsoft Business Voice without a call plan.

What is the licensing cost for phones in a shared space with Microsoft Teams Voice? For shared phones, there is an $8 common area phone license and then you will need to add a calling plan on to that which is $12 / month. You will not need any additional Office 365 licenses for the shared phone.

Change a license If you are using Teams admin center, in the Licenses and apps tab on the user details, ensure that the old license is removed and the new license is added before you click Save changes.

Sign in to the Microsoft 365 admin center. Go to Billing > Purchase services > Add-ons. Scroll to find the Microsoft Teams Phone Resource Account license.

Buy an E5/A5/G5 plan and buy Microsoft Calling Plans or connect to a third-party PSTN connectivity provider. The Microsoft 365 E5, A5, and G5 plans include Teams Phone System, but organizations still need to choose a PSTN connectivity option.

Sign into the Microsoft Teams admin center. In the left navigation, go to Voice > Phone numbers, and then select Add.