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One Washington Square San Jose, CA 95192-0112 fvarona sjsu.edu Phone: (408) 924-5392 Fax: (408) 924-5396 Published in: Varona, Federico. (1996). Relationship between Communication Satisfaction and Organizational Commitment in Three Guatemalan Organizations. The Journal of Business Communication, 33, 2: 111-140. 2 ABSTRACT The main purpose of this study was to examine the relationship between organizational communication satisfaction and organizational commitment in three Guatemalan organizat.
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Noruis FAQ
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Communication satisfaction can be described as an affective feeling, dependent on the level of effectiveness of communication interaction between. stakeholders in an organization (Morele 2005:20-21). Thayer (1969) defined the. term as “the personal satisfaction a person experiences when communicating.
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The dimensions are: 1) Organizational Perspective, 2) Personal Feedback, 3) Organizational Integration, 4) Supervisory Communication, 5) Horizontal Communication, 6) Media Quality, 7) Subordinate Communication, and 8) Communication Climate.
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Communication plays a crucial role in employee satisfaction. Most of the problems arise when employees are not happy with their bosses. On top of it, rather than discussing the issue face to face with their immediate reporting bosses, they prefer to badmouth them behind their backs.
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The study shows that open communication in an organization between managers and employees makes employees feel included and as part of the team as they know what is going in the company. This in turn improves their job satisfaction and hence positively affecting their employee performance.
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Communicating honestly and transparently can also foster a sense of trust and positivity, which increases work satisfaction and improves morale. Additionally, creating a culture of strong communication can help improve the exchange of ideas, potentially leading to increased creativity and innovation.
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By delivering messages clearly, there is no room for misunderstanding or alteration of messages, which decreases the potential for conflict. In situations where conflict does arise, effective communication is a key factor to ensure that the situation is resolved in a respectful manner.
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Communication plays a crucial role in employee satisfaction. Most of the problems arise when employees are not happy with their bosses. On top of it, rather than discussing the issue face to face with their immediate reporting bosses, they prefer to badmouth them behind their backs.
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Effective communications can help you decrease morale problems and stay satisfied that you are in the loop and part of the team. Understanding how good communication affects you and your superiors will help you build stronger job satisfaction.
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