Get Customer Comment Form - City Of Berkeley - Cityofberkeley

This guide provides comprehensive step-by-step instructions for completing the Customer Comment Form related to the City of Berkeley's Rent Stabilization Program. By sharing your insights, you contribute to enhancing the service quality offered to users.

Follow the steps to complete the Customer Comment Form effectively.

1. Press the ‘Get Form’ button to access the form and open it in a digital editor for easier input.
2. In the section labeled 'Brief nature of issue / reason for contacting us', provide a concise description of your experience or concern related to the Rent Stabilization Program.
3. Identify the counselor or staff person who assisted you by filling in their name in the specified field.
4. Rate your customer service experience using the provided scales for the following categories: Overall customer service rating, courtesy of staff, clarity and completeness of information, and timeliness of response. Choose one rating for each category.
5. In the 'Comments & Suggestions' field, share any additional remarks or recommendations you may have regarding your experience.
6. Optional: If you choose to provide your personal information, fill in your name, address, phone number, and email in the appropriate fields.
7. After completing the form, ensure your inputs are saved. You can then download, print, or share the document as needed.
8. Submit the completed form via email, fax, or by delivering it to the specified address. For email submission, send it to rent@cityofberkeley.info.

Start filling out your Customer Comment Form online today to provide your valued feedback!