NEW OCCUPANT STATEMENT INSTRUCTIONS Thank you for choosing Beyond Power as your retail eletric provider. Enclosed you will find the New Occupant Statement form. Please be advised that this form along.

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How to fill out the New Occupancy Statement online

Completing the New Occupancy Statement is an essential step for establishing your electricity service with Beyond Power. This guide provides clear and detailed instructions to help you fill out the form accurately and efficiently.

Follow the steps to complete your New Occupancy Statement online

  1. Click ‘Get Form’ button to access the New Occupancy Statement and open it in your browser or preferred document application.
  2. Provide your service address information, including the ESI ID number, street address, city, state, zip code, and occupancy date.
  3. Enter your contact information, including your mailing street address, city, state, zip code, and telephone number.
  4. In the authorization section, affirm that you are the new occupant of the service address and not associated with the previous occupant. Sign and date the form, and print your name.
  5. Attach at least one acceptable Proof of Occupancy document, such as a copy of your signed lease, affidavit from the landlord, closing documents, certificate of occupancy, or a recent utility bill.
  6. Once the form is complete and signed, you can save the document. Then, either download it for printing or share it as needed.
  7. Send the completed New Occupancy Statement and Proof of Occupancy documents via email to TXCustomercare@beyondpower.com or via fax to 1-888-316-4912.

Complete your New Occupancy Statement online today to ensure your electricity service is activated promptly.

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How do I remove a switch hold with TXU Energy?

If you're associated with the occupant with the Switch Hold, you'll need to contact the current electricity provider of the premise to have the Switch Hold removed. Be sure the form is completed and signed to avoid delays. Please provide one of the following documents that include both your name and address.

If you're associated with the occupant with the Switch Hold, you'll need to contact the current electricity provider of the premise to have the Switch Hold removed. Be sure the form is completed and signed to avoid delays. Please provide one of the following documents that include both your name and address.

What is the purpose of a Switch Hold? The purpose of a Switch Hold is to ensure that the occupant takes care of any/all outstanding charges tied to a deferred payment plan or meter tampering before switching to a new Retail Electric Provider. How are Switch holds removed?

Only the TDU that serves your address can place a switch hold on your service. They are also the only ones who can remove it with the request of your electric company. In addition to back payments, they can also place a switch hold on service if they suspect someone has tampered with the meter at your address.

The only way to remove a switch hold is by contacting your electric company, paying your outstanding balance, or alternatively lodging a complaint with the Public Utility Commission if the switch hold was placed unjustly.

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