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  • Citi Dispute Form - Citibankcom

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Dispute Form Please call CitiPhone Banking at 1758 2484 or +9714 3114 240 from outside Bahrain to immediately report any unauthorized transaction(s) and block your card. Kindly note that it is the.

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How to fill out the Citi Dispute Form - Citibankcom online

Filling out the Citi Dispute Form is an important step to address any unauthorized transactions or discrepancies with your account. This guide will provide you with clear, step-by-step instructions to complete the form online effectively.

Follow the steps to complete the Citi Dispute Form online.

  1. Press the ‘Get Form’ button to access the Citi Dispute Form and open it in your preferred editor.
  2. Begin by entering your card number (indicate whether it is basic or supplementary) along with your name in the designated fields.
  3. Fill in the statement date and transaction date related to the dispute. Make sure these dates are accurate.
  4. Enter your account number and the merchant name involved in the transaction that you are disputing.
  5. Specify the amount in Bahraini Dinar (BHD) and, if applicable, the amount in foreign currency.
  6. In the section for disputes, tick the relevant reasons for your dispute. Ensure you provide additional information as indicated for each reason selected.
  7. If your card was lost, stolen, or not in your possession during the transaction, indicate this and provide the required details including the date and location, if applicable.
  8. For discrepancies regarding transaction amounts or currency, attach any supporting documents, such as signed agreements or charge slips.
  9. Complete any additional sections related to canceled transactions or merchandise disputes. Provide a clear explanation and attach relevant proof.
  10. Once all the information has been filled out and supporting documents attached, review your form for accuracy.
  11. You can then save your changes, download, print, or share the completed form as needed.

Ensure you file your dispute form online to address any issues with your transactions promptly.

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To claim a refund of the excess balance or to transfer the excess balance to another linked Citi Credit Card or linked Citibank account, please contact our 24*7 CitiPhone helpline on 1860 210 2484 (within India) or +91 22 4955 2484 (from outside of India).

To manage a dispute on your credit card account, visit the Dispute Center at any time. You can also view all open and closed disputes or cancel an existing dispute. To manage a dispute on your ATM /Debit card account, please Contact Us through Chat or call us at 1-888-248-4226; Text Telephone (TTY): 1-800-945-0258.

If asking the merchant for a refund didn't work, request a chargeback with your credit card issuer. Many card issuers let you dispute transactions by phone, mail or online. You may also be able to submit a dispute directly through your card issuer's mobile app.

If you do not have a case number, first contact Customer Service at (800) 647-5344, option 1. For any other types of inquires or disputes, contact CitiPhone at (888) 248-4226. Please list all disputed transactions. If necessary, attach a separate sheet or statement to this form with the disputed transactions circled.

2.Mail the Customer Care The email id is customercare@citi.com.

One touch: Most disputes can now be initiated over the phone by speaking to Citi's Customer Service Representative. You simply call the number on the back of your card and provide the representative with all necessary information for the claim to be processed.

Dispute forms, if faxed, should be sent to 1-605-357-2019. Dispute forms may be mailed to Citibank Government Services, P.O. Box 6125, Sioux Falls, SD, 57117-6125. Call toll-free 1-800-200-7056. For cardholders outside of the U.S., call collect to 1-757-852-9076.

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