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  • Anz Chargeback Form

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How to fill out the Anz Chargeback Form online

Filling out the Anz Chargeback Form online can streamline the process of disputing a transaction on your ANZ card account. This guide provides a clear and detailed approach to completing each section of the form.

Follow the steps to accurately complete the form.

  1. Click ‘Get Form’ button to obtain the form and open it in your editor.
  2. Enter your credit card number in the designated field, ensuring accuracy as it will help ANZ locate your account.
  3. Fill in the primary cardholder's name exactly as it appears on your statement to avoid discrepancies.
  4. In the section titled 'I wish to dispute the following transactions on my ANZ card account', list the date, merchant, and amount for each transaction you wish to dispute.
  5. Select the reason for your dispute from the options provided. If your reason requires further explanation, please use page 2 of the form for additional details.
  6. If applicable, complete the section about any documents that support your claim, such as receipts or correspondence with the merchant.
  7. Confirm you are not taking any other action regarding this dispute by checking the appropriate statement.
  8. Sign and date the form as the primary cardholder. If there is an additional cardholder, ensure they also sign and date where indicated.
  9. Fill out the cardholder details including name, address, and contact information for further correspondence.
  10. Provide a detailed explanation about the transaction in the 'More details' section to assist ANZ in managing your dispute efficiently.
  11. Submit the completed form either by faxing it to the provided number or mailing it to the appropriate address mentioned.
  12. After submission, you will receive an update on progress within 14 working days, so ensure to keep your contact details updated.

Take the first step in resolving your transaction dispute by completing the Anz Chargeback Form online today.

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To claim your refund, you will need to provide your full name, Date of Birth, Australian Bank Account details, telephone and email address into “My Details” section of this form. By submitting your details you are confirming: You have authority to claim the refund.

How-to guide and video Find your nearest Smart ATM. Deposit cash (notes only) into your ANZ accounts, and accounts of other ANZ customers. Withdraw cash when you need it. Check your balance. Move money between your accounts. Print a mini-statement.

Select the relevant payment/transfer, using the radio buttons under the "Select" column. Click "Immediately delete payments/transfers". This link is located below the list of payments/transfers.

ANZ will commence investigating your dispute within 5 business days from receiving the signed and completed form. ANZ will acknowledge receipt of your form and outline the next steps in the resolution process. Resolution timeframes vary depending on the nature of the dispute, and how the transaction is processed.

A free search of unclaimed money records held by ASIC can be completed through the MoneySmart website. If you believe ANZ has sent your unclaimed monies to ASIC, ANZ can assist to make a claim to recover unclaimed balances. Please note, this process can take up to three months.

This is typically a transaction that the cardholder does not recognise on their statement. Duration of the chargeback process may take up to 6 months from the date of the transaction, but in some instances it can take as long as 12 months to finalise.

What is a chargeback? If a cardholder wishes to dispute a card transaction processed by your business, it may result in the value of the transaction being taken from your business and refunded back to the cardholder – this is called a 'chargeback'. There are a number of reasons for a chargeback.

OPTIONS AVAILABLE TO LODGE A DISPUTE: Telephone: Please contact ANZ on 13 13 14 ANZ Internet Banking: Select “Lodge a transaction dispute” from the Account Actions screen or SecureMail section. Please tick ✓ the ONE that is most appropriate and ensure that you attach the supporting documentation.

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© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232
Form Packages
Adoption
Bankruptcy
Contractors
Divorce
Home Sales
Employment
Identity Theft
Incorporation
Landlord Tenant
Living Trust
Name Change
Personal Planning
Small Business
Wills & Estates
Packages A-Z
Form Categories
Affidavits
Bankruptcy
Bill of Sale
Corporate - LLC
Divorce
Employment
Identity Theft
Internet Technology
Landlord Tenant
Living Wills
Name Change
Power of Attorney
Real Estate
Small Estates
Wills
All Forms
Forms A-Z
Form Library
Customer Service
Terms of Service
Privacy Notice
Legal Hub
Content Takedown Policy
Bug Bounty Program
About Us
Blog
Affiliates
Contact Us
Delete My Account
Site Map
Industries
Forms in Spanish
Localized Forms
State-specific Forms
Forms Kit
Legal Guides
Real Estate Handbook
All Guides
Prepared for You
Notarize
Incorporation services
Our Customers
For Consumers
For Small Business
For Attorneys
Our Sites
US Legal Forms
USLegal
FormsPass
pdfFiller
signNow
airSlate WorkFlow
DocHub
Instapage
Social Media
Call us now toll free:
+1 833 426 79 33
As seen in:
  • USA Today logo picture
  • CBC News logo picture
  • LA Times logo picture
  • The Washington Post logo picture
  • AP logo picture
  • Forbes logo picture
© Copyright 1997-2025
airSlate Legal Forms, Inc.
3720 Flowood Dr, Flowood, Mississippi 39232