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Get Anz Chargeback Form
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How to fill out the Anz Chargeback Form online
Filling out the Anz Chargeback Form online can streamline the process of disputing a transaction on your ANZ card account. This guide provides a clear and detailed approach to completing each section of the form.
Follow the steps to accurately complete the form.
- Click ‘Get Form’ button to obtain the form and open it in your editor.
- Enter your credit card number in the designated field, ensuring accuracy as it will help ANZ locate your account.
- Fill in the primary cardholder's name exactly as it appears on your statement to avoid discrepancies.
- In the section titled 'I wish to dispute the following transactions on my ANZ card account', list the date, merchant, and amount for each transaction you wish to dispute.
- Select the reason for your dispute from the options provided. If your reason requires further explanation, please use page 2 of the form for additional details.
- If applicable, complete the section about any documents that support your claim, such as receipts or correspondence with the merchant.
- Confirm you are not taking any other action regarding this dispute by checking the appropriate statement.
- Sign and date the form as the primary cardholder. If there is an additional cardholder, ensure they also sign and date where indicated.
- Fill out the cardholder details including name, address, and contact information for further correspondence.
- Provide a detailed explanation about the transaction in the 'More details' section to assist ANZ in managing your dispute efficiently.
- Submit the completed form either by faxing it to the provided number or mailing it to the appropriate address mentioned.
- After submission, you will receive an update on progress within 14 working days, so ensure to keep your contact details updated.
Take the first step in resolving your transaction dispute by completing the Anz Chargeback Form online today.
To claim your refund, you will need to provide your full name, Date of Birth, Australian Bank Account details, telephone and email address into “My Details” section of this form. By submitting your details you are confirming: You have authority to claim the refund.
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