Product Complaint

Long Wait on Hold. Unavailable or Out of Stock Product. Repeating the Customer's Problem. Uninterested Service Rep. Poor Product or Service. No First Call Resolution. Lack of Follow Up. New Product or Feature Request.

Be Specific About the Issue that You Want to Address. Be Very Clear On What You Want to Achieve. Make Sure that You're Complaining to the Right Person. Take the Emotion Out of It. Be Prepared. Use the Sandwich Approach.

A product complaint is any type complaint involving the possible failure of the product to meet specifications or any dissatisfaction with the design, the packaging, or labeling of the product.

Product Quality Complaint means any and all manufacturing or packaging-related complaints related to a Product, including (a) any complaint involving the possible failure of such Product to meet any of the specifications for such Product or (b) any dissatisfaction with the design, package or labeling of such Product.

The Meek Customer. The Aggressive Customer. The High Roller Customer. The Rip-Off Customer. The Chronic Complainer Customer.

Step one: Visit the official website of consumer rights complaints https://consumerhelpline.gov.in/ Step two: Dial toll free number 1800114000 or 14404 given on the homepage. Step three: You can make a call to the number and speak about your issue directly with the concerned officer.

I wish to complain about ____ (name of product or service, with serial number or account number) that I purchased on ____ (date and location of transaction). I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do).

A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.

Step one: Visit the official website of consumer rights complaints https://consumerhelpline.gov.in/ Step two: Dial toll free number 1800114000 or 14404 given on the homepage. Step three: You can make a call to the number and speak about your issue directly with the concerned officer.