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Sue in Court A warranty is a contract. When your warranty company refuses to honor the terms of a warranty, you may have a claim for breach of contract. The amount allowed in small claims varies from state to state, but for most products, you can sue in small claims court.

When talking to your customers about their options, be straightforward and clear. Explain what limited or manufacturer warranties cover and how extended warranty or accident protection plans can fill in the gaps. Give them all the information they need to make the decision that's right for them.

Give a full description of the product's defect. If necessary, tell where you purchased the product and on what date. State what action you expect ing to the warranty terms. If possible, include copies of applicable documents such as the receipt or warranty statement.

Ing to Option Consommateurs, large stores usually honour their warranties in-house, while small stores normally sub-contract with another company. Most manufacturers also sell their own extended warranty through authorized dealers.

In a positive warranty experience, you should clearly understand the terms of the plan, the various associated costs and the value of the coverage you're receiving. Too many claim filings get denied because of ?gotcha? clauses?small details in the plan terms that prevent your claim from getting approved.

Complain to the Better Business Bureau and to your state attorney general or consumer protection office. If all else fails, sue for damages. No one wants to go to small-claims court, but a warranty is a contract that holds up in court. For expensive products, look into contacting a consumer attorney.

How to dispute a home warranty claim denial Review the terms and conditions of your home warranty contract. Double check the coverage. ... Contact your home warranty company. ... Request a copy of the inspection report. ... Get a third-party assessment. ... Follow the appeals process. ... File a complaint with the Better Business Bureau.