Fit Warranty For Free

You can file a Fitbit warranty claim by sending an email to customer support at support@fitbit. Explain the issue with your Fitbit product. A customer service rep will walk you through the next steps regarding the return and eventual repair or replacement of your item.

You must contact Fitbit support via Twitter, email, phone call, or live chat to make any warranty claim. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.

How to replace trackers in the Fitbit app on AndroidLaunch the Fitbit app from your Home screen or the app drawer.Tap the menu button button on the top left of the screen.Tap Devices.Tap the add button on the top right of the screen.Tap Replace (device name).More items...?Feb 3, 2016

At this time, we don't offer exchanges. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Customers in the United States can initiate a return with our return tool. Customers in other countries should contact Customer Support for help.

The Fitbit Charge 3 is a relatively inexpensive product and one that's covered for 12 months by a limited warranty that covers hardware defects. If your Fitbit is faulty, you're likely to discover this within this period of time.

Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.

Best answer: Fitbit devices come with a one-year limited product warranty.If you want extra protection, you can purchase a protection plan from Fitbit or from Amazon that increases your warranty to two or more years and covers damage that comes from handling the Charge 3 normally.